SALARY
: 5-6 LPA
LOCATION
: Gurugram, Haryana
VACANCIES
: 5
QUALIFICATION
: bcs
MALE/FEMALE
: Both
EXPERIENCE
: 2-5 Years

JOB DETAILS             
Possessing moderate knowledge of operating systems, devices, applications, and software
 Providing technical support to teams within the organization, and to external clients when required
 Managing ticketed query system and ensuring comprehensive database of queries and
 resolutions is kept up to date
 Identifying and resolving technical issues
 Managing coordination at zonal levels, whenever required
 Developing reports for teams across the business


 Essential Skills :
 
 Bachelor's degree in Computer Science, Information Technology, or related field
 Basic understanding and knowledge of SQL and Oracle (preferred, not mandatory)
 General working knowledge of retail/ ERP systems (preferred, not mandatory)
 Ability to explain complex ideas to the clients with limited IT and systems knowledge
 Good verbal and written communication skills, patience, listening, and convincing abilities
 Extraordinary customer service and relationship management experience critical thinking skills
 Strong analytical and problem-solving skills
 Excellent communication and collaboration skills
 knows any south Indian language's like , Tamil, Malayalam, Telugu, Kannada.

 Desirable Requirements:
 
 General working knowledge of retail/ ERP systems.
 Basic understanding and knowledge of SQL and Oracle.
 General working knowledge of retail/ ERP systems (preferred, not mandatory
FUNCTIONAL AREA      
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